Vidzflow
  • Vidzflow
  • Vidzflow Web App
    • Vidzflow Web App Guide
    • Create an Account / Login
    • App Overview
    • Adding Videos
    • Video and Player Settings
    • Share or Embed Video
    • Workspaces
      • Overview
      • How to create a workspace
      • How to edit a workspace
      • How to delete a workspace
      • Change workspace plan
      • Leave a workspace
      • Transfer ownership of the workspace
      • How to add a member
      • How to remove a member
      • Assign or remove a role from a member
      • Updating Billing Information After Workspace Ownership Transfer
    • Folders
    • Extras
    • Supported sites for remote download
    • Profile
    • Example uses
    • Contact Support
    • Submit a Request
  • Vidzflow designer extension documentation
    • Vidzflow Designer Extension Documentation
    • Installation and Authentication
    • Using the Vidzflow Dashboard
    • Uploading Videos to Vidzflow
    • Video Management
    • Video Page and Settings
    • Embedding the Video
  • Frequently asked questions
    • How do I upload a custom thumbnail?
  • Can I cancel my subscription at any time?
  • Do you support WebM video format?
  • Why is my video stuck in encoding?
  • How can I use a Vidzflow video as a background video?
  • Can I use a custom mute/unmute button in Webflow?
  • Why is my video not autoplaying on iPhone?
  • How do I add subtitles for accessibility?
  • Can I edit the generated subtitles?
  • How can I track video views?
  • Is there a way to export analytics data?
  • Why do my videos show a watermark?
  • How do I use multiple videos in a collection list on Webflow?
  • Do you compress videos on upload?
  • Can I bypass compression?
  • Why are my videos not playing?
  • How do I remove a video?
  • Can I transfer my workspace to a new email?
  • Does my plan allow unlimited bandwidth?
  • Why isn’t my video showing full width in Webflow?
  • Can I change the default quality of my video?
  • Can I upload a video with transparency?
  • How do I trigger play/pause using custom buttons?
  • Can I use looping video thumbnails?
  • Can I embed a video in a popup and pause on close?
  • Can I set volume programmatically?
  • What happens when I downgrade my plan?
  • Can I host a single background video only?
  • Are your videos indexed by search engines?
  • Can I upload MOV files?
  • How do I update my billing address?
  • Can I get a refund for accidental upgrades?
  • Can I transfer videos between workspaces?
  • Does video autoplay work on all browsers?
  • Why does my video buffer on mobile?
  • Can I preview how a video will appear before embedding?
  • Are there any hidden charges?
  • Do videos expire or get deleted?
  • Can I contact support directly?
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Can I use a custom mute/unmute button in Webflow?

Yes, you can use our postMessage API to control mute/unmute functionality. Although keep in mind that you can't unmute a video programmatically without direct user interaction within the same context where the video is playing. When a video is inside an iframe (like ours), user interactions in the parent page (like clicking an unmute button that sends a postMessage to the iframe) don't qualify as direct user interaction for the iframe content. It usually requires the user to interact with an iframe first. This security restriction in browsers applies to both unmuting audio and entering fullscreen mode, requiring direct user interaction within the specific context where the media is playing, so unmuting functionality can be tricky to implement.

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Last updated 2 months ago