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Vidzflow
Vidzflow Web App
Vidzflow designer extension documentation
Frequently asked questions
- How do I upload a custom thumbnail?
Can I cancel my subscription at any time?
Do you support WebM video format?
Why is my video stuck in encoding?
How can I use a Vidzflow video as a background video?
Can I use a custom mute/unmute button in Webflow?
Why is my video not autoplaying on iPhone?
How do I add subtitles for accessibility?
Can I edit the generated subtitles?
How can I track video views?
Is there a way to export analytics data?
Why do my videos show a watermark?
How do I use multiple videos in a collection list on Webflow?
Do you compress videos on upload?
Can I bypass compression?
Why are my videos not playing?
How do I remove a video?
Can I transfer my workspace to a new email?
Does my plan allow unlimited bandwidth?
Why isn’t my video showing full width in Webflow?
Can I change the default quality of my video?
Can I upload a video with transparency?
How do I trigger play/pause using custom buttons?
Can I use looping video thumbnails?
Can I embed a video in a popup and pause on close?
Can I set volume programmatically?
What happens when I downgrade my plan?
Can I host a single background video only?
Are your videos indexed by search engines?
Can I upload MOV files?
How do I update my billing address?
Can I get a refund for accidental upgrades?
Can I transfer videos between workspaces?
Does video autoplay work on all browsers?
Why does my video buffer on mobile?
Can I preview how a video will appear before embedding?
Are there any hidden charges?
Do videos expire or get deleted?
Can I contact support directly?

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Can I contact support directly?

Yes, email support@vidzflow.com with your issue.

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Last updated 8 months ago